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ID:586
Title:Clive On Learning
URL:http://clive-shepherd.blogspot.com/
Category:Education & Training: Online Learning
Description:Clive Shepherd has spent over 25 years working with computers trying to make learning things happen electronically. He's still trying to figure it out.
M-learning: What's the big deal? - Thu, 17 May 2012 13:33:00 +0000

Just released is the eLearning Guild’s new report, Mobile Learning: The Time Is Now, put together by Clark Quinn, who really knows his stuff on this topic. If Clark says the time is now, it probably is. In fact it probably has been since the first iPhone was launched and certainly once we got the iPad. Before that, the very idea of mobile learning was a bit bizarre.

In some respects m-learning is no big deal, because mobile devices are already ubiquitous and essential performance aids. They can do most things you can do on any desktop or laptop computer, except perhaps for more complex forms of media creation. While they can do some location-sensitive things you wouldn’t do on a desktop computer, particularly with the aid of GPS, much of the time (and there are important exceptions) that’s of little relevance to learning and performance support. So, computers you have with you everywhere you go, is that a big deal? I don’t know, perhaps it is.

Smart phones and tablets with crystal-clear, high-resolution screens (my iPad’s resolution matches that of my 27” iMac) are great devices for media consumption and more than adequate for many forms of collaboration. People love their phones and tablets because they don’t look or feel like computers and basically they do what you want, wherever you want, just about instantly. They are intimate and personal devices with which to interact, particularly when they’re yours. It’s hard to feel the same way about a corporate Dell running Windows XP.

And for many of us, the situations in which you’re likely to most use a mobile device - particularly on trains, on planes and generally when you’re waiting around - are much better suited to a productive learning experience than when you’re at your desk and very much in lean-forward mode. And for me, it's much easier to concentrate on learning content when it fills the whole screen, rather than appearing in a small window alongside your emails, the report you’re writing and a web browser that’s running your LMS.

Another consideration is that more than half the working population do not sit at a desk looking at a computer for most of the day. Their jobs are inherently mobile. Up until now it has been very hard to provide performance support to these people. Now you can.

So, now I think about it, this is a pretty big deal.

I was also interested to read the mLearning Whitepaper just released by eNyota Learning, a developer based in India, which looks specifically at the issues associated with taking SCORM courses onto mobile devices. They identify several barriers, basically because most authoring tools export to Flash and Flash is not supported on most mobile devices, but also because of the difficulties of linking to an LMS through an app. These are not trivial issues but they are being solved very rapidly. I’ve purchased Articulate Storyline because it provides the facility to export to HTML 5/IOS (although I’d probably have bought it anyway because it’s a very flexible tool) and plenty of other tools, including Captivate and Lectora, are mobile friendly. In the meantime, if all you’re interested in is the delivery of trackable SCORM courses then we still do have PCs last time I looked.

But before we home in on mobile devices as just another delivery channel for the same old, same old, we should look at what they can already do without any effort at all, not least play videos and podcasts, display web pages and documents, provide means for collaboration, provide access to databases and decision aids, and run games and simulations (OK these two do require some effort). The end result of all this won’t always be learning, but it will be enhanced performance and surely that’s what really matters.

As Clark says in the summary of the eLearning Guild report: "Mobile learning isn’t about courses, but about using personal digital devices to assist us in performing knowledge work wherever and whenever.”

And that’s a very big deal indeed.

Time to tame the HiPPO - Fri, 11 May 2012 08:49:00 +0000
In the latest edition of Wired magazine I came across the term 'HiPPO' - the highest paid person's opinion. The term is widely used in web design and usability circles to refer to those people who have the final word on any design issue on the basis that they're the highest paid person in the room. Apparently, the evidence suggests that those dotcoms for which design decisions are made on the basis of some powerful person's opinion do much less well than those which base their decisions on data. I'm not surprised.

I've worked with some pretty outrageous HiPPOS in my time, usually clients. They over-ride expert advice on the basis of some prejudice, outright ignorance or a political motive. We've all been there.

Now I'm an out-and-out rationalist. I don't hold hard on to any view if someone can persuade me of a better one, typically because of new evidence. In fact I relish the opportunity to hone my mental models of learning and development and online communication to ever better reflect the real world. If only those HiPPOS were rationalists too. Too often what they're telling you in essence is: "Don't confuse me with the facts. My minds made up."

If there is a way to tame the HiPPO it is with data. Without hard evidence you are defenceless - and quite justifiably so. If it comes to a battle of opinion they'll always win, simply because they're paying your salary or signing off your invoice. But if you come armed with plenty of data, only the most Kamikaze HiPPO will risk being made to look a fool further down the line.

As Bill Clerico famously says: "In God we trust. All else bring data."





This house believes the only way is e-learning - Fri, 04 May 2012 15:09:00 +0000
This was the motion I had to argue for in a debate last week at a conference of NHS pharmacists. I definitely got the short straw because it's impossible to defend an absolute. And of course e-learning is not the only way. I decided to argue instead for the idea that e-learning (defined very broadly) is where attention should be focused given the problems we're currently facing in workplace learning.

Here's a rough outline of my argument:

First of all we have some pretty significant problems:
  • A scarcity of budget for training
  • A scarcity of teacher/trainer time
  • A scarcity of time for learner to spend training
  • Massive disruption in the employment market as a result of the economic downturn, structural changes caused by technological change and globalisation
  • A requirement and a desire to reduce CO2 emissions
At the same time there is are new expectations:
  • A demand for learning content and experiences that are highly relevant to current work issues
  • A demand for immediate access to learning content and experiences
  • A demand for more flexibility in ho, when and where these experiences are made available
  • Along with a recognition that it is no longer necessary to know everything, but instead to have access on-demand to resources
We also now recognise that motivation is largely a factor of a sense of purpose, a desire for autonomy and a quest for mastery.

Traditional training cannot help us to overcome these problems.

The only way to overcome these obstacles is through e-learning.

Let's clarify what we mean by e-learning:
  • content of all sorts, top-down or user-generated
  • interaction with experts and coaches
  • interaction with peers
  • can be real-time or self-paced
  • can be delivered through a multitude of devices
E-learning allows to exploit the power of computers:
  • all forms of digital content, including audio, video, animation, text and still images - 2D and 3D
  • adaptivity and personalisation
  • immersive simulations
E-learning allows us to exploit the power of networks:
  • to join together in the creation of learning content
  • to provide learning on a scale that has hitherto been unthinkable
We are at a crossroads:
  • huge problems
  • new expectations
  • wonderful opportunities afforded by technology
Only e-learning can enable us to create a new model for vocational learning that is responsive, scalable, engaging and relevant.

The only way is e-learning.