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Kitchen Rat details
Listing ID: 1563
Title: Kitchen Rat
Description: Sneaking inside some of the UK’s finest restaurants, hotels and, “staff restaurants” to sniff out the juiciest bits of gossip and serve them up for your delectation.
Category: Recreation : Food & Drink
Owner:
listed on: July 31, 2008 06:31:51 PM
Number Hits: 0 times
Recent Posts:
| What diners do not want - Mon, 05 Jan 2009 15:43:10 +0000 |
The secret to running a successful restaurant is to understand what customers want - or do not want - and the Good Food Guide has identified diners' ultimate pet hates.Here's the top nine (we're not sure what happened to the 10th entry): Restaurants being unclear about their charges. There's nothing worse than finding out that basket of bread you gobbled down wasn't for free. Over-attentive waiting staff. Good service is the most important thing next to the food but there are limits and waiters frequently topping up wine glasses or interrupting conversations can really ruin a meal. Asking diners to add a tip when a service charge has already been added. A big no no - nobody likes to be charged twice. |
| slowdown, what slowdown? - Mon, 29 Dec 2008 07:26:31 +0000 |
However, it's not quite as black and white for caterers, as although clients' collective belt-tightening is putting a squeeze on them, outsourcing to manage costs has never been so popular. Contract caterer Bartlett Mitchell seems to be one such beneficiary as it's picked up £2m of new business and seven new clients in the last four months alone (and is on the cusp of signing it's 100th contract). And Wendy Bartlett, managing director of Bartlett Mitchell, is certainly glass half-full about the year ahead. "The year ahead is going to be challenging for every company but proactivity in budget control, and food innovation that keeps customers coming in pays off with contract gains and business retention," Bartlett told Kitchen Rat. So here's to a tough but potentially rewarding 2009. Bartlett Mitchell recruits new operations director>> Orchid closes 14 pubs and cuts 150 jobs ahead of Christmas>> Half of Folio's head office staff made redundant>>
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| Compass Group ties up Goodwood deal? - Sat, 27 Dec 2008 07:28:11 +0000 |
It seems Compass Group has had a bit of seasonal cheer of its own, with rumours abound that the catering giant has sewn-up a seven-year deal at Goodwood in East Sussex. Compass, which in 2007 signed a one-year extention at the estate, is believed to have landed the £7m-a-year turnover hospitality contract at the site, which features a racecourse and Goodwood House, under a deal that will see it invest £1m in the facilities there. Compass has been invovled with Goodwood, which is home of motor-racing events the Festival of Speed and Goodwood Revival, since 1987 and has been running its exisiting contract under its Payne & Gunter brand. Both Compass and Goodwood declined to comment. Mike Stapleton to leave Compass after nearly a decade>> Compass signed up at Cardiff City FC?>> Belt tightening puts squeeze on contractors>>
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